The VGo must have a wireless connection to connect.  In addition to WiFi, you can now connect VGo using Verizon 4G LTE service.   You must have the VGo model with the embedded 4G hardware.  You must get a 4G LTE SIM card (that is inserted into the VGo) from your Verizon rep.  Plug in USB cellular modems (of any type) are not supported.

On the VGo, go to Settings, then System Information and you’ll find the Mac® address.  For VGo’s that are fresh out of the box and have not yet been activated (activation requires network access), the Mac address is displayed on the first screen after the VGo is powered on.

VGo has no way of displaying a web page of a public site and providing the ability to enter characters into fields.  In most environments this page can be bypassed or the MAC address of the VGo can be programmed into the networking equipment to authenticate the VGo and allow access.  Contact the IT department who manage that equipment.

The Activation Key is used to associate a new VGo that has been powered on and connected to the network with the person who has purchased the VGo or who is assigned to administer the VGo.  When the VGo first connects to the network the activation code is display on the VGo screen.  The owner or administer then must enter that code into a field on a web page in VGoNet Manager.  This is described in detail in the user guide under “Add a VGo.”